Privacy Policy

Last updated: 2026-01-06

This Privacy Policy explains how SortSell (“SortSell”, “we”, “us”) collects, uses, and shares information when you use our website and services (the “Service”).

1. Information We Collect

Account Information

When you create an account, we collect your email address and login credentials (stored as a hashed password).

Uploaded Content

When you use the Service, you may upload images and item details. We store this content to generate item descriptions, pricing suggestions, garage-sale tag sheets, and (if enabled) marketplace listing workflows.

Payment Information

Payments are processed by Stripe. We do not store full payment card numbers. Stripe may collect payment details and billing information as needed to process transactions.

Connected Accounts

If you connect a marketplace account (such as eBay), we store tokens and identifiers required to perform actions you request (such as creating listings). We do not use these tokens for unrelated purposes.

Usage and Device Information

We may collect basic usage data to maintain and improve the Service (e.g., logs, error reports, approximate timestamps).

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Generate item outputs (titles, descriptions, pricing suggestions, and printable tags).
  • Process payments, manage subscriptions, and prevent fraud.
  • Connect to third-party marketplaces when you authorize it.
  • Provide customer support and respond to requests.
  • Improve reliability, security, and performance.

3. How We Share Information

We do not sell your personal data. We may share information with:

  • Stripe for subscription and payment processing.
  • Marketplace APIs (e.g., eBay) when you direct the Service to create listings or perform actions.
  • Service providers that help us operate the Service (e.g., hosting, storage, logging), under appropriate safeguards.
  • Legal/Compliance if required by law or to protect rights, safety, or security.

4. Data Retention

We retain account and batch history data while your account is active. You may request deletion of your account and associated content by contacting us. We may retain certain records as required for legal, tax, or compliance purposes (for example, billing records).

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We may use cookies or similar technologies to support authentication, maintain sessions, and improve the user experience. You can control cookies through your browser settings.

7. Your Choices and Rights

You can:

  • Access and update certain account information in the Service.
  • Request deletion of your account and associated data by contacting support.
  • Disconnect third-party marketplace integrations (where supported).

8. Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

9. International Users

If you access the Service from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date will reflect the latest revision.

11. Contact

If you have questions or requests about this Privacy Policy, contact us at support@sortsell.io or visit Contact.